MSD365 CE (CRM)
Transform Customer Relationships with an Advanced CRM Solution
Microsoft Dynamics 365 Customer Engagement (CRM) is a robust, cloud-based solution designed to streamline customer relationship management across sales, marketing, and customer service functions. With Dynamics 365 CE, you can enhance the way your business interacts with customers, providing personalized experiences and creating lasting relationships. This solution integrates seamlessly across multiple departments, giving you a 360-degree view of customer interactions and enabling smarter, data-driven decisions. Whether you are looking to boost sales productivity, improve customer service, or enhance marketing campaigns, Dynamics 365 CE provides the tools needed to drive growth and customer satisfaction. It is scalable, flexible, and adaptable to your business’s unique needs and evolving market demands.
Our services
Tailored Services to Enhance Your Customer Engagement and Business Growth
Implementation
From initial planning to final deployment, we ensure that Dynamics 365 CE is set up and configured to meet your specific customer engagement goals.
Customization
We customize the Dynamics 365 CE platform to fit your unique workflows, integrating custom modules, and aligning it with your business processes.
Support and Maintenance
Our team offers continuous support and proactive maintenance to ensure that your Dynamics 365 CE solution runs smoothly and evolves with your business needs.
Upgradation
Stay ahead with regular updates and upgrades to improve functionality, security, and performance, ensuring that your CRM remains at peak efficiency.
Capabilities
Comprehensive Features to Empower Your Customer Engagement
Sales Management
Track leads, opportunities, and sales performance with real-time analytics and automation to improve sales productivity and customer acquisition.
Customer Service
Provide exceptional customer service by managing cases, incidents, and knowledge bases to resolve customer issues promptly and efficiently.
Marketing Automation
Run targeted campaigns, measure success, and automate marketing workflows to engage your audience and drive conversions.
Field Service
Streamline scheduling, resource management, and on-site support with integrated field service tools to improve service delivery.
Social Engagement
Monitor and manage social media interactions, enabling you to connect with customers and gain valuable insights from social platforms.
Seamless Integration
Integrate effortlessly with Microsoft 365, Power BI, and third-party applications to provide a unified experience and deep insights across your business functions.
Unmatched Microsoft Expertise
Delivering top-notch solutions across Dynamics, Azure, and Power Platform.
Global Impact, Local Support
Catering to businesses worldwide with dedicated offshore and onshore services.
Tailored IT Solutions
Crafting industry-specific strategies to fit your unique business goals.
Why choose us
Partnering with Leaping Frog
Collaborate with a trusted partner dedicated to delivering innovative IT solutions that drive success and improve operational efficiency.
All-Inclusive IT Services
From implementation to modernization, we handle it all.
Deep Industry Knowledge
Specialized insights across finance, manufacturing, trade, and more.
Efficient and Agile Execution
Accelerating your success with swift and ROI-driven project delivery.
Our Products
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